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Data protection

We receive, collect and store any information you enter on our website or give us in any other way. We also collect the IP (Internet Protocol) address used to connect your computer to the Internet; Registration; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including the time it takes to load a website (Page Response Time), the length of time visitors stay on certain pages, page interaction information and Methods used to fetch the page. We also collect personally identifiable information (including name, email, password, communications); Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

When you make a booking   on our website, we collect the personal information you give us, such as your name, address and email address. Your personal data will only be used for the reasons stated above.

We collect this non-personal and personal information for the following purposes:

  1. To provide and perform the Services;

  2. To provide our users with ongoing customer service and technical support;

  3. To contact our visitors and users with general or personalized notices and promotional messages related to the Service;

  4. To create aggregated statistical data and other aggregated and/or derived non-personally identifiable information that we or our business partners may use to provide and improve our Services;

  5. To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company comply with the standards of PCI-DSS administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, express your opinions through surveys or questionnaires, send updates about our business, or where it is necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we have with you. For these purposes, we may contact you by email, telephone, SMS or post.

If you do not want us to process your data further, please contact us at i.sevenheck@physioseven.com or send us a letter to: PhysioSeven - Nachtegalenlaan 77 - 3080 Tervuren.

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will be effective immediately upon their posting on the website. If we make material changes to this Policy, we will notify you of those changes here. As a result, you will know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

If you would like to view, correct, amend or delete any personal information we hold about you, you can contact us at i.sevenheck@physioseven.com or send us an Letter to: Physiotherapie Praxis Sevenheck - Nachtegalenlaan 77 - 3080 Tervuren.

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